Customer Service Representative - State Farm Agent Team Member
Monument - CO
Customer Service Representative - State Farm Agent Team Member
Full Time • Monument - CO
Benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Flexible schedule
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Service Representative (Insurance) — Sara Colangelo Insurance Agency Inc. (Hybrid)
As a Service Representative with Sara Colangelo Insurance Agency Inc., you’ll be the go-to person for customers when they have questions, need changes made to their policies, or are going through the claims process. You’ll help create a positive, reliable experience by answering inquiries clearly, staying organized, and paying attention to the details that matter. You’ll also collaborate with other agency team members to coordinate requests, keep service moving smoothly, and anticipate customer needs. Because we’re a growing agency, there are sales expectations built into the role to help support our growth.
As a Service Representative with Sara Colangelo Insurance Agency Inc., you’ll be the go-to person for customers when they have questions, need changes made to their policies, or are going through the claims process. You’ll help create a positive, reliable experience by answering inquiries clearly, staying organized, and paying attention to the details that matter. You’ll also collaborate with other agency team members to coordinate requests, keep service moving smoothly, and anticipate customer needs. Because we’re a growing agency, there are sales expectations built into the role to help support our growth.
What you’ll do
- Answer customer questions and provide policy information
- Help customers with policy changes, updates, and related requests
- Process insurance claims and follow up with customers
- Maintain accurate, up-to-date records of customer interactions
- Support sales goals and help drive new opportunities for the agency
What we’re looking for
- Strong communication and people skills
- Detail-oriented mindset with the ability to multitask
- Previous customer service experience is preferred
- A friendly, empathetic approach when customers need support
Compensation & Benefits
- Base salary plus commissions
- Matching 401(k)
- Health insurance
- Paid PTO
- 4-day work week
We’re excited to connect with someone who’s customer-focused, enjoys helping others, and is ready to bring both strong service and a motivated, sales-minded approach to the team.
Compensation: $60,000.00 - $90,000.00 per year
Ready to Launch Your Career?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Monument.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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